After upgrading my existing and fully functional NetScaler v10.5 Build 57.7 to the latest v11.0 Build 55.23 and implementing Unified Gateway for XenMobile and XenDesktop, my users were unable to SAML authenticate with ShareFile, i.e.
by using their MDX wrapped ShareFile app on iOS devices and locking it into an endless authentication loop without any errors:
by using their ShareFile Outlook Plugin in order to send Download and/or Upload links as they received an error stating Authentication Error - http/1.1 Service Unavailable while trying to utilize the Browser Login included with the ShareFile Outlook Plugin Configuration Wizard:
by authenticating to our company's custom ShareFile SAML Login page via Browser:
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.