Just recently I came upon an Microsoft KMS error stating Error 0x80070054 - Storage to process this request is not available.
This error was quite annoying as at first I didn't had a clue what this was all about. The error message itself could be quite misleading and left me poking in the dark... Eventually I found a possbile solution.
This blog article as been updated. Pls consult the updated section at the bottom of my post.
In case you try to open an attachment directly from within Outlook 2013 by double-clicking the corresponding Office file in the affected email, i.e. an .xlsx, .docx., or .pptx file extension, you might receive an error stating:
Word experienced an error trying to open the file or Excel experienced an error trying to open the file or Powerpoint experienced an error trying to open the file
with a subsequent error description of:
Check the file permissions for the document or drive.
Make sure there is sufficient free memory and disk space.
Open the file with the Text Recovery converter.
The German error message states:
Microsoft Excel kann keine weiteren Dateien öffnen oder speichern, da nicht genügend Arbeitsspeicher oder Festplattenspeicherplatz vorhanden ist.
Schließen Sie andere Arbeitsmappen oder Programme, die Sie nicht mehr benötigen, um mehr Speicherplatz verfügbar zu machen.
Löschen Sie nicht mehr benötigte Dateien vom Datenträger, um mehr Speicherplatz verfügbar zu machen.
German error message:
English error message:
In that case you're victim of Microsoft Office 2013's File Block Settings and Protected View Settings. The error message can be quite misleading as this is not an Exchange or Outlook issue. Instead it's directly related to the Microsoft application you're trying to open the affected attachment with.
You may follow the steps below to disable the Protected View in the corresponding Office applications:
Open Word/Excel/Powerpoint | File | Options | Trust Center | Trust Center Settings | Protected View
Uncheck all the options mentioned below and then try to open Word/Excel/Powerpoint attachment and check if it works fine:
Enable Protected View for files originating from the Internet
Enable Protected View for files located in potentially unsafe locations
Enable Protected View for Outlook attachments
Enable Data Execution Prevention mode
You may follow the same steps for other Office applications or configure them company wide via Group Policy Settings, e.g.:
User Configuration | Policies | Administrative Templates | Microsoft Excel 2013 | Excel Options | Security | Trust Center
User Configuration | Policies | Administrative Templates | Microsoft Excel 2013 | Excel Options | Security | Trust Center | Protected View
User Configuration | Policies | Administrative Templates | Microsoft Excel 2013 | Excel Options | Security | Trust Center | Trusted Locations
Manage Cookie Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.